Support Office

Centralised Support Office

• We’ve created a dedicated off-site office to make it easier and more efficient for you to get in touch with us, while continuing to deliver excellent customer service.
• More focus at the pool – Our poolside team can spend more time supporting you and your swimmer, focusing on lesson quality, progression and your overall experience.
• Book lessons 24/7 – New to Fulton Swim School? Book anytime through our website. Already part of the FSS family? Simply book through our app.
• Everything at your fingertips – Use our customer portal/app to view timetables, check progression reports and keep up with what’s happening in the FSS world.
• We’re here to help – Have a question or prefer to speak to someone? Give our friendly office team a call today.

Meet Our Support Office Team

Located in the heart of Pukekohe, close to our first two pools, our Fulton Swim School Support Office is the hub behind our poolside teams.

Our local team includes Customer Support, People & Culture, our General Manager and Payroll, all working together to support our FSS families and team members.

Whether you have a question, need help with a booking or simply need some friendly advice, our Support Office team is here to help during office hours. If you contact us outside these times, we’ll do our best to get back to you as soon as we can.

Local people, friendly support, and always here to help make your FSS experience as easy as possible.