Fulton Swim School provides comprehensive water safety and learn to swim programmes. Each programme is arranged separately and is charged for in accordance with our prices which may vary during the year. Prior notification of any price changes will be given in our regular newsletters before they take effect. Please contact us for further information on prices and for swim programme timetables.
Fulton Swim School’s swim programmes operate throughout the year, continuing through school holidays. We do however close on public holidays, Easter Weekend and Christmas (Please see payment explanation). Fulton Swim School reserves the right to change lesson times and teachers due to booking demands.
At present we accept bookings online, www.fultonswimschool.co.nz or at our swim school reception. You will receive confirmation from us of your booking.
Please Note - Due to demand and online bookings we are not able to take pencil bookings. Once a booking has been made, it is taken as a confirmed ongoing booking.
Please note we are a CASHLESS business. No cash will be accepted, payments can be made via visa debit and credit cards.
Fees for our swim programmes during the year are to be paid in advance by monthly Direct Debit from a nominated credit or debit card on the 1st of each of each month.
If a payment day is not on a Working Day, we will debit your account on the next working day. Depending on your bank, payments may take up to 5 working days to be processed. Please ensure you have allowed for this possibility by making sure there is enough money in your nominated account for up to 5 working days following your payment date. If Direct Debit fails a rejection fee of $5.00 will be added to outstanding balance.
Fees for the holiday swim programmes must be paid in full upon making your booking.
Whilst your child is enrolled with Fulton Swim School the direct debit payments will automatically continue from month to month, which runs in advance for the calendar month on the 1st of each month.
If a payment is overdue for a period of 2 weeks then your child's swimming lessons will be cancelled.
Fulton Swim School does not operate on Public Holidays, Easter Weekend and Christmas (Please see payment explanation).
If your child’s lesson happens to coincide with a public holiday, there will be no charge for that lesson.
Please note it is your responsibility to provide Fulton Swim School with a notice of withdrawal in writing via email (email@example.com) PRIOR to the 28th of the month, if this date is missed you will be charged for a full month of lessons.
Once payment has been made and you then decide to withdraw your child from swimming lessons there will be no refund or credit for the payment made.
Goggles and Caps are required for children registered in our Explorers level onwards.
Girls Fitting one piece togs (no bikinis, rash vests or board shorts)
Boys Fitting swim briefs or shorts (nylon rugby shorts are suitable)
Children swimming in rash shirts and board shorts are disadvantaged due to the drag that is created in the water by wearing them. This swimwear is great for the beach and to protect children from the sun but makes learning to swim difficult. You can purchase appropriate swimwear and aquatics equipment to assist your child’s swimming at our on-site shop, located in each of our facilities.
The Fulton Swim School shop offers a wide range of swimwear for both boys and girls.
Safety of children/swimmers at Fulton Swim School is of primary concern. To reduce the risk of accidents, safety measures are in place at the Fulton Swim School facility. However, it is the parent’s or caregiver’s responsibility to ensure the children’s safety at all times while on Fulton Swim School’s premises.
CCTV is now in place at all Fulton Swim School. We reserve the right to monitor the safety of our swim school, teachers and participants.
Fulton Swim School may take photos of the lessons from time to time. In order to assess lessons, teachers or for advertisement.
Fulton Swim School need to be notified prior to lessons if a child is ill or cannot attend, this must be done via online account / app.
Subject to availability, between both parties (Fulton Swim School and the Client) if Fulton Swim School have been notified of absence via app or web portal, we can offer Make Up Lessons (This is unlimited throughout the year). Make up lessons are an alternative timeslot / day from which the student is currently booked into. Make up lessons can only booked 2 days in advance, and MUST be booked via our app or online customer portal on our website (A small admin fee of $5.00 will be charged for those that book make up lessons over the phone or via other means).
Refunds or credits are not provided as an alternative. Make up lessons are not transferrable to other students. Please be aware that students must have an active booking in order to be redeem make up tokens. Make Up Tokens will remain on account for 3 months and must be used within this period, otherwise will expire.
Fulton Swim School reserves the right to collect personal information from you for the purposes of enrolment. This information will be used to assist us in providing swim school services and for any other purpose you may authorise. Fulton Swim School undertakes to maintain your privacy in accordance with the Privacy Act 1993 and any subsequent amendments or variations thereof.
Maximum number of students in class is limited to 1. For any missed lessons due to unforeseeable reasons such as injuries/ illness Subject to availability, between both parties (Fulton Swim School and the Client). Fulton Swim School can offer Make Up Lessons into one of our scheduled group lessons.
If for any reason you are unhappy with our services, please let us know and we will endeavour to fix it.
By enrolling with Fulton Swim School, you are acknowledging your acceptance to these Terms and Conditions.